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      Semrush

      Engaged Employer

      Semrush reviews

      SEMRUSH EXPERIENCE - Product Support Specialist Semrush Employee Review

      4.0
      Apr 16, 2025
      Product support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is changing a lot, and you will constantly need to keep up with the work in order to contribute. For me, that was a good thing, as I wanted to learn and continue improving within the company.

      Cons

      The first few months can be confusing. I believe the product training could be better organized, and there are areas that need improvement.

      avatar
      Semrush Response
      1y
      Dear Colleague, Thank you for your positive feedback. You're absolutely right, there have been many changes, and we understand that it may not feel seamless for everyone. We're doing our best to ensure the process remains as smooth and transparent as possible. Also, thanks for pointing out the need for product training–we’ll take that into account for future improvements. Yours, the Semrush Team

      Explore other reviews about Semrush

      5.0
      Jun 22, 2026
      Principal solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very thorough onboarding and enablement process. Great culture and people. Excellent company & team communication.

      Cons

      There's a lot to learn, which isn't a con - but something good to know.

      5.0
      Jun 22, 2026
      Enterprise customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is an industry leader, making it exciting to work on. The teams are filled with incredibly smart, creative, and collaborative people. Benefits and remote flexibility are solid, and there are good opportunities to learn SEO and digital marketing deeply.

      Cons

      The work culture can occasionally lean toward working harder than playing hard especially as the company scales.

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