Flexible remote work, but cliquey and unstable environment - Senior Customer Success Manager Sendlane Employee Review

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible remote work, good culture in the beginning

Cons

Very cliquey group, and not necessarily for the reasons of shared company success. Lack of forecasting; You never know which department might see cuts next, but the one consistent piece is, there WILL be department cuts.

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5.0
Jan 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Prioritizing culture is a top commitment, and numerous opportunities exist to push your professional and intellectual boundaries. Team members are deeply passionate about the company's mission and have genuine care for one another.

Cons

It can be a stressful environment at the rapid pace of company growth.

3.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote first, friendly culture, relaxed/low stress, fair compensation, opportunity to learn business/marketing

Cons

Too many people took advantage of the relaxed nature, then unexpected firings of more productive workers, no transparency as to why.

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