Well-meaning Is Not Enough - Anonymous employee Senior Helpers Employee Review

1.0
Jan 5, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with senior citizens was extremely fulfilling. Being able to empower, comfort, support, and go the extra mile for older individuals was rewarding in a multitude of ways.

Cons

I have never worked for a more disorganized company. I was not paid the wage that they promised to pay me upon being hired, I drove 40 miles every day for six months even though I was hired to work within a 10-mile drive; I was often double-booked or scheduled to work shifts I had no idea about, my direct supervisor was never in the building and was not aware of the clients' or employees' needs, but still managed to micromanage every superfluous aspect of the job; my "team" consisted of me and one other person, days that I had requested and was promised off months in advance (e.g. Christmas) I was forced to work a week beforehand. Clients who were being neglected by family members were not attended to by supervisors, the company, or anyone else to whom I and multiple caregivers brought their concerns; there was virtually no training involved and no ongoing training opportunities. Caregivers are not communicated with regarding their function or responsibilities, regarding the specific needs of individual clients, changes in scheduling or care, etcetera. Office staff do not respond to calls, emails, or any other form of communication promptly or at all and have repeatedly been deceitful about their attempts to communicate with caregivers. When quitting, I was approached by two supervisors, the director, and person in charge of staffing via email, phone, and in person to convince me to stay and was offered a whole dollar an hour more (still not totaling the amount agreed upon at hiring) per hour. I would not recommend working with a company that has so little regard for both its employees and its clients. It's remarkable to me that such a company is still in business.

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5.0
Jul 7, 2026
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CEO approval
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Pros

The owners are great. The management is very supportive.

Cons

I can use more hours because I get intrinsic satisfaction out of providing direct care for clients

4.0
May 28, 2026
Recommend
CEO approval
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Pros

Get to meet wonderful people. Get to see into peoples lives, and treasure getting to know them. Ask questions, get to hear about how they got to where they are, what their philosophies are, their life stories, their advice. The opportunity for connection is limitless.

Cons

Dementia! I learned to love working with dementia patients but be warned if it's your first job with them. Don't take what they say personally. I wish someone had told me that before my first position. It's not about you. It's about them. Second! Beeoches. There are so many old ladies you're going to run into who are BEEOCHES. Don't be afraid to tell the bossman that I'm sorry, this isn't a good fit. I was too afraid to say something and ended up staying with a little old lady who was H-E-DOUBLE HOCKEY STICKS to work with for two years. Former CEO of a company. Beeoch! Stand up for yourself. If you don't know how, this job will teach you. You'll learn a lot about yourself if you don't know yourself very well!

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