Pros
Working with senior citizens was extremely fulfilling. Being able to empower, comfort, support, and go the extra mile for older individuals was rewarding in a multitude of ways.
Cons
I have never worked for a more disorganized company. I was not paid the wage that they promised to pay me upon being hired, I drove 40 miles every day for six months even though I was hired to work within a 10-mile drive; I was often double-booked or scheduled to work shifts I had no idea about, my direct supervisor was never in the building and was not aware of the clients' or employees' needs, but still managed to micromanage every superfluous aspect of the job; my "team" consisted of me and one other person, days that I had requested and was promised off months in advance (e.g. Christmas) I was forced to work a week beforehand. Clients who were being neglected by family members were not attended to by supervisors, the company, or anyone else to whom I and multiple caregivers brought their concerns; there was virtually no training involved and no ongoing training opportunities. Caregivers are not communicated with regarding their function or responsibilities, regarding the specific needs of individual clients, changes in scheduling or care, etcetera. Office staff do not respond to calls, emails, or any other form of communication promptly or at all and have repeatedly been deceitful about their attempts to communicate with caregivers. When quitting, I was approached by two supervisors, the director, and person in charge of staffing via email, phone, and in person to convince me to stay and was offered a whole dollar an hour more (still not totaling the amount agreed upon at hiring) per hour. I would not recommend working with a company that has so little regard for both its employees and its clients. It's remarkable to me that such a company is still in business.