Pros
Very flexible with shift times and locations (both are based off of your own preference and availability) Opportunities for OT or just picking up extra shifts in general was constant Management seemed to stay on top of answering calls and openly communicating about whatever issue you had
Cons
Lack of training Purposely withheld information about certain problematic clients in order to ensure that the shifts would covered Mildly overbearing with calls/texts about picking up last minute shifts Management wasn’t great about giving reassurance/solutions when it came down to expressing feelings of discomfort with certain clients. Seemed like they kinda expected you to just deal with whatever was going on until your shift ended. (I could see why some people would walk out on their clients mid-shift)