Lack of Leadership - Concierge Senior Lifestyle Employee Review

1.0
Oct 13, 2024
Recommend
CEO approval
Business Outlook

Pros

A beautiful community with wonderful residents, families and some wonderful employees. Great food, activities and excellent housekeeping.

Cons

There is zero leadership! The corporate office does not provide the support and training for key leadership to be successful in this role. They simply blame everything on the care staff ... when there is no leadership that provides the right training, encouragement and accountability. The leadership works 9-5 in a building that operates 24/7... there is no suprevision or a leadership workflow. Untrained Med Techs are left trying to do the job of a nurse... they can not seem to keep an Excutive director or nurse in the building. I worked there for 2 years and went trough 6 Executive Directors and 9 nurses!! The building needs good leaders who care and support the staff not blame the staff for their lack of structure and consistency!!

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Senior Lifestyle Response
1y
We appreciate the opportunity to better understand your concerns so we can address them effectively. Please contact Noelle, our Director of Talent Acquisition, at nlopez@seniorlifestyle.com to share more details. Thank you, and best of luck in your future endeavors.

Explore other reviews about Senior Lifestyle

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the new ED and staff members. Great residents and families.

Cons

There was a lot of turnover, but the new employees are wonderful

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Senior Lifestyle Response
3w
We feel incredibly fortunate to have you on our team. Your contributions make a meaningful impact, and we truly appreciate you taking the time to share your thoughts. Thank you!
2.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The residents, dining director(former maintenance director) and Care staff

Cons

The rest of the management team

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Senior Lifestyle Response
1w
We appreciate you sharing your feedback. It is disappointing to hear that your experience did not reflect the culture we work hard to create. We would love the opportunity to discuss this further. Please contact yourvoicematters@seniorlifestyle.com so we can work together on addressing your concerns.
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