Worst place to work ever! (Wexford Assisted Living in Kansas City, MO) - CNA Senior Star Employee Review

2.0
Jul 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay is decent. That's about it.

Cons

Where to start? Night aides are now required to do nearly all of the cleaning. Former duties of housekeeping staff have now been pushed onto the night aides for both AL & MS. Night aides do all the mopping, sweeping, dusting, guest bathroom cleaning, etc. Housekeeping staff only tidies up resident's rooms and that's about it. Night aides do all the laundry. Are many residents on AL& MS that are skilled level and have no business being at Wexford. The residents there are not getting regular re-assessments. There are many residents on their AL side that have memory problems and need to get transferred to MS but dont. Staff of all shifts are exhausted. Most of the work aside from cooking the food are put onto the aides (day, night and evening.) The day and evening aides serve the food. There are no servers to help the aides. the aides clean off the tables after meals. They also give showers for 80-something residents. That combined with doing residents laundry and toileting and ADL assistance leaves the aides exhausted. Unlike newer more up to date AL/MS places, Wexford

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Senior Star Response
9y
We are sorry you feel this way about Senior Star at Wexford Place Assisted Living. The Wexford Place campus has been providing exceptional care to families in the Northland for over 25 years. As you mentioned, Wexford Place is different in many ways than other assisted living communities and we believe our model of service is structured in the way that allows us to provide the highest quality of care to residents. We are grateful for our stellar associates who embrace our approach to care, many of whom we hear from regarding their happiness at Wexford Place Assisted Living. As you know, caring for aging adults is a privilege and we make it a priority to provide the best community environment for all those who reside with us, work with us and visit our community. If you have not done so yet, we encourage you to reach out to our human resources department regarding your issues. If we can be of service to you in finding a community that better fits your needs for employment, we would be happy to be a resource for you on that journey.

Explore other reviews about Senior Star

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, Friendly and welcoming!

Cons

None so far, so great!

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Made a lot of great friends and honestly why I worked there so long.

Cons

Pay jumped during covid, which made a lot of us realize how little we were all getting paid. The 20 dollars an hour was before I left. At the time I was working there I could have walked across the street and gotten a job at target and gotten paid more stocking shelves, working less hours, and less work, than what I was making cooking for 10 years at the same location, but I was young stupid and didn't know my worth. I still have friends that work there and believe it has gotten better.

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