Disappointing - Administrative Senior Star Employee Review

1.0
Dec 17, 2020
Recommend
CEO approval
Business Outlook

Pros

I made some good friends despite the work environment. The owners are wonderful humans. I only wish they were more hands-on leaders instead of handing the reigns to those who consistently make clumsy decisions.

Cons

The Culture. It seems good at first. Everyone is smiling, seems happy. It’s a facade because if you at all show displeasure or unhappiness, you’re “out of culture.” If you offer advice or expertise that is different than that of leadership, prepare for it to be ignored and likely resented. By the end of my time there, my confidence was shot. I felt my years of experience were all wrong or not good enough. They have a ranking system - you want to be a 10. Anywhere else I’ve ever worked, I was easily a 10 - valuable to the team and dang good at my job. A leader. But here I was consistently silenced as I watched them make expensive mistakes, throwing money after problems they created by ignoring best practices and expertise. You see, they already know everything; and even though the business is failing, they allow inept “pet” directors to make decisions that are consistently disorganized and rarely innovative. These directives come from a CEO whose instincts are not in line with how a modern business should run. It’s too bad, because I believe in the mission of honoring and caring for our elderly, and there are so many great people who work here. They often stay despite erratic management, and ever-changing expectations. So, beware of their syrupy concept of “culture.” Now that I’m at a new job, I realized how under-valued (underpaid!) and gaslit I was. I’ve spoken to other former employees, and they feel the same. The best way I can describe working there was like being in a bad relationship with a manipulative, passive-aggressive partner. So happy I moved on.

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Senior Star Response
5y
Thank you for your review. We are sorry and disappointed to hear your thoughts and that you did not feel your voice was heard during your time with Senior Star. We are grateful for the time you chose to Unite and Serve with us and encourage you to contact our Corporate HR team at (918) 592-4400 to share more about your experience.

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Pros

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Cons

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3.0
Jul 9, 2026
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Pros

Great people to work with. Made a lot of great friends and honestly why I worked there so long.

Cons

Pay jumped during covid, which made a lot of us realize how little we were all getting paid. The 20 dollars an hour was before I left. At the time I was working there I could have walked across the street and gotten a job at target and gotten paid more stocking shelves, working less hours, and less work, than what I was making cooking for 10 years at the same location, but I was young stupid and didn't know my worth. I still have friends that work there and believe it has gotten better.

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