Avoid Bad Experience - Software Engineer Sensibill Employee Review

Autonomy is a core part of how we work. Individuals are given a mandate and the freedom to achieve a result with the resources and mentorship they need. Do we believe people should be accountable for their actions? Absolutely. Does that mean that we “blame employees for their own mistakes”? Absolutely not. We know that mistakes happen, and that people often learn to be their best selves when overcoming the consequences of a mistake. We make mistakes ourselves as a leadership team and it would be unreasonable to expect that our team never would. Whether this environment works for someone or not is likely a personal preference around their style of working. Regarding prod support, we have a support team that’s dedicated to the 24/7 support that banks expect. However, we do also require our devs to rotate onto the prod support shifts. We pay an on-call amount for this duty and also clarify that this is a requirement in our recruitment process. However, there was a period of time when the number of devs in the rotation was too low and it’s possible that is what this review is referring to. We did recognize this put too heavy of an expectation and it has been resolved. With respect to the allegation of ‘trash-talking’ about a person after their departure, it’s difficult to comment on hearsay. But I can say that as an organization, we believe in treating people with respect and dignity. We have honest conversations with our employees and do try to strike a balance between being forthright and being respectful. We’ve had a number of our former employees come back to celebrate key events with us, which I consider to be a testament to them having felt welcome while here. That said, I don't want to discount the advice in this review about bringing up issues with employees directly. While we do have weekly or biweekly one-on-ones between each employee and their manager, I agree that feedback is an area where we could develop further as a company. This we will take away. Finally, with respect to the allegation of fake reviews having been posted by us; truthfully, we have not.