There have definitely been some growing pains as new processes are implemented, new leaders brought on, etc. There have been mistakes and perhaps times where communication and transparency was not as good as it needed to be. But the company and management team continues to get better and learn from these mistakes and owns up to them when they happen. Over the past year, transparency has become much more a focus and has led to a more open culture.
There have been a handful of people who have had bad experiences and have taken it out by leaving a scathing glass door review. This is more a reflection on the individuals and not the company. The culture at Sensibill is better than any other company I have worked with. Prior to my career with Sensibill, I was a a startup consultant and have seen some truly toxic environments. Sensibill is not one of them. Our latest engagement survey is a strong indication of this with a 70% favourable engagement score with 87% recommending Sensibill as a great place to work. This is the culture and work environment that I know and have been part of for the past 3 years.