Don't waste your time here! - Anonymous employee Sensibill Employee Review

1.0
Nov 17, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very relaxed environment. Almost no pressure and only the minimum effort is required from you. Great location. Lots of snacks. Good benefits

Cons

CEO and COO don't have a clue on how to run the business! They spend more time creating process for the sake of creating process and run the company like it is a massive corporation. They keep hiring ex IBM employees - COO ex company - when they should hire people expert in scaling up the business. Sensibill is a 70 people startup and should be agile and fast but it's slow and inefficient like an old 100.000 people company! We had meetings over meetings to discuss (actually, no real discussion, just a long lecture!) processes created by the COO that was so complicated no-one understood and no-one followed in the end. The product hasn't changed in years and in some cases it has even got worse. The sales guys rarely stay for more than one years. There is a very high turnover because people join, realize how bad the product, the process and the management are, and they leave! The company spend so much time advertizing how 'diverse' and 'inclusive' they are because there is not much else to talk about. In particular about the product! From the outside it looks like it's a HR company and not a receipt management one! It's like we don't care about promoting our product in the market. Don't trust the positive review written by the 'inner loop' of few people friends with the COO or HR. If you want to be a yesman while doing the bare minimum and you don't care about inefficiencies then this is the best place for you. If you want to get challenged everyday, keep growing with the company, if you want your voice to be heard (for real) then stay far away from Sensibill!

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Sensibill Response
6y
Thank you for taking the time to review Sensibill. We are sorry to hear that you had concerns around process and where we have focused the company’s resources and efforts. It’s understandable that process can sometimes be frustrating in a startup, but as a company that partners with financial institutions, we view process as a reliable way for us to ensure the safety and protection of our data. Have we always hit the right balance of process vs. outcome and speed? Absolutely not. As with everything in a startup, you try, you learn, and you improve. However, to build AI and machine learning technology that is also bank-tough, this is no simple achievement. We are very proud of the work of our product team and software engineers, who are dedicated to taking our product to new and exciting frontiers that we’ve never been to before. We want to make sure that we continuously improve on the processes that support them and that help the company scale, while delivering the same level of excellence that has allowed us to get to this stage of success in the first place. Particularly in light of our recent Series B funding, I agree with your perspective that we need to bring on more senior leadership with experience in scaling companies. Our founding team and early hires had a strong enterprise background; we have recently brought on some incredible executive talent in Partnerships, Product and Client Success with just this high-growth background. We’re incredibly excited to have them make Sensibill even better! With respect to your other points, we are happy to hear that you enjoyed the work environment and our employee benefits; our employee engagement survey shows our employees appreciate this too! As for your concerns regarding our Marketing focus, I think they are fair. As a B2B2C company, our Marketing has been focused on financial institutions and not on the broader consumer market, but we may have over-biased for industry. We do agree that we need to increase awareness of our receipts solution in users, and we intend to address this in the coming months. We welcome perspective, especially if it allows us to get better, so providing feedback in this forum can be helpful to us as we consider new ways to evolve our company. Thank you for raising your concerns with us and we wish you all the best!

Explore other reviews about Sensibill

5.0
Mar 29, 2022
Recommend
CEO approval
Business Outlook

Pros

The people I worked with were some of the best people I've come across in the industry so far. Self directed, creative and humble. They were very supportive and I learned a lot from them.

Cons

I think the biggest con is the shaky product market fit, but if the team keeps at it something will stick. One important ingredient for the company to succeed would be to control data acquisition pipeline and not depend upon partners in the b2b spectrum as a sole mechanism.

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Sensibill Response
4y
We appreciate you taking the time to share your experience at Sensibill. And we completely agree; Sensibillians are incredibly talented people! With regards to market fit, Sensibill is passionate about and excited by growth in clients who are solving small business pain points, and the hand we’ve had in assisting them in that space.
5.0
Jan 15, 2021
Recommend
CEO approval
Business Outlook

Pros

I've worked at Sensibill for almost two years now and it has been such a refreshing experience. Everyone is working towards the same goal and that cohesiveness makes for a great working environment. I've worked at other places where people are playing politics games and trying to get ahead of each other but at Sensibill it's understood that the way we move forward is by doing what's best for the company and our clients. We also have some great talent and I feel like I can trust my peers skillsets but also I can trust that their intentions are for the best and they want to help each other and the company succeed. I also wanted to call out how impressed I am with the diversity at Sensibill. You will rarely see this company waving a flag about how diverse they are but they live it. We have people from all walks of life and representation from so many different cultures. But the most important thing is that Sensibill strives to empower each employee and encourage them to use their experience and bring their own ideas to the table.

Cons

Sensibill is a startup in a niche market. There's a lot of obstacles to overcome in the industry and limited resources and startup grinding can make things difficult. We have been expanding our product line which is great but after having had just one product for so long it takes time to build up the right momentum.

1
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Sensibill Response
5y
We couldn’t agree with you more! We have a team full of subject-matter experts that are well-aligned and love to collaborate, and we’re all passionately working towards the same goal to help everyone achieve financial wellness. Our team has varied cultural backgrounds, work histories, and personal experiences, and this makes us more creative, inspired, and informed. Thank you for your feedback and contribution thus far!
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