6y
Thank you for your feedback. I’m happy you had a positive experience interacting with our team during your tenure although it is a shame that you disagree on the value prop of our product to FIs and their end customers. We certainly do believe that receipt management solves an important job-to-be-done for an underserved customer segment even if it may not appear flashy from the outside.
With respect to your advice on product and leadership, we’ve recently brought on a talented and proven VP Product, Amber Foucault. She’s built strategic and innovative products countless times and, in her six months here, she has been shaking up the technology team for the better.
I do hear your point regarding diversification of our product portfolio, and I agree with that advice. Already under Amber’s leadership, we’ve begun to expand our data product portfolio, while also building and testing concepts in adjacent spaces, which makes me quite enthusiastic that the diversification that you are recommending is on its way!