Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Sentinel

      Engaged Employer

      Sentinel reviews

      Good Company, Growing Pains - IT Helpdesk Agent Sentinel Employee Review

      4.0
      May 25, 2022
      It helpdesk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Established company in the MSP sphere. Most managers invest in their people and want them to succeed. Locations in multiple states. Management also was fiscally conservative during the pandemic and the company was able to have stability and grow during that time.

      Cons

      Growing pains from moving into fully remote employees during the pandemic, and also adjusting to managed services growing at a rapid rate around then. My department (Helpdesk) was not run well at the time, but there has since been a new manager and the Helpdesk has expanded to 24/7 service. It is a very different place now than when I left.

      avatar
      Sentinel Response
      4y
      Hello! Thank you for sharing your feedback about your experience with Sentinel Technologies. Lots has changed and we've evolved our help desk services since the pandemic to match the growth of the organization. Your time with us was much appreciated.

      Explore other reviews about Sentinel

      5.0
      Aug 26, 2025
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are focused on security and are effiecient. Coworkers have worked their over a decade and I see hires get moved around to other positions.

      Cons

      I questioned the way coworkers got terminated and if what got told afterwards to coworkers was accurate.

      3.0
      Jul 6, 2026
      Anynomous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good experience and industry exposure

      Cons

      Extreme lack of training/support from management

      avatar
      Sentinel Response
      3d
      Thank you for taking time to leave your review! We appreciate your response and having you at Sentinel.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Sentinel jobs | Sentinel salaries | Sentinel benefits | Sentinel interviews
      Sentinel reviewsSentinel IT Helpdesk Agent reviewsSentinel review