Some Pros but A LOT of Cons - Customer Service Representative Sentinel Employee Review

2.0
Mar 17, 2023
Recommend
CEO approval
Business Outlook

Pros

- managers are nice - team leads in dept are nice as well - some nice coworkers in other depts

Cons

- unprofessional management (empty promises, all talk, lack of discipline to those who deserve it, lack of communication) - low pay for the large amount of work - sub-par benefits - looked down on by other depts and staff members - company does not protect employees from terrible customers - understaffed - no work life balance

Explore other reviews about Sentinel

5.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

They are focused on security and are effiecient. Coworkers have worked their over a decade and I see hires get moved around to other positions.

Cons

I questioned the way coworkers got terminated and if what got told afterwards to coworkers was accurate.

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience and industry exposure

Cons

Extreme lack of training/support from management

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Sentinel Response
3d
Thank you for taking time to leave your review! We appreciate your response and having you at Sentinel.
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