5.0
Jul 9, 2023
Former employee, more than 1 year
Downers Grove, IL
Recommend
CEO approval
Business Outlook
Pros
The IT industry is ever changing and the company encourages (and is often able to provide/accommodate training and certifications). Wide range of skillsets and personalities are welcome. Often leadership is willing to be engaged with the customer alongside typical employees, such as Help Desk and Customer Service, to ensure satisfaction and that no one is left entirely unprepared to satisfy the customer.
Cons
The night shifts often leave employees without direct access to leadership, especially if their direct manager is on vacation. Promotions are difficult to come by, per hearsay. Often your shift needs to be filled before you can move out of your current/prior role.
