Very sales-oriented, micro-managed work environment with favoritism. - Sales Associate Sephora Employee Review

1.0
Jul 25, 2011
Recommend
CEO approval
Business Outlook

Pros

- Ability to try out new products - Free products (although it's takes several weeks before you receive any gratis, and some of it might be old, discontinued products) - Ability to wear a full face of heavy make up to work (if you're into that sort of thing)

Cons

- Micro-management (you are being watched by several managers at ALL times) - Having to wearing a headset and listen to managers tell you how much you need to sell every few minutes (i.e. "I need you to make $2,000 this hour!" "Okay guys, we have 10 minutes to sell $500 before the hour is over! HURRY!") - Difficulty getting approved for a 15 min. break while managers and senior employees are free to take cigarette breaks at their discretion - Favoritism - Sporadic hours

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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