Beauty Business is Fun but can be Ugly - Senior Manager Sephora Employee Review

3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Free stuff, fun business, some great people, and programs.

Cons

Advancement path is not clearly defined and based on politics & as%$kissing. Some very toxic leaders who are not held accountable, despite reports made to HR. While there are some great community engagement efforts and loyal stuff, it's a corporate business and people are dispensible.

Explore other reviews about Sephora

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay flexible customer experience

Cons

Not enough hours to support me

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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