Great team and solid benefits, but FSC can be a pain - Sales and Service Lead Sephora Employee Review

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The store team is great, benefits are solid as well.

Cons

There can be some delay when dealing with FSC, and at times it can be detrimental to team moral.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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