Sephora does not value their key employees! - Anonymous employee Sephora Employee Review

1.0
Sep 15, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to learn & improve on how to give excellent client service. Gratis is good but you must wait a long time to receive it.

Cons

Pay is way below industry standard for the amount of workload that is required. Upper Management only focuses on what employees are doing wrong and does absolutely nothing to develop confidence to improve performance. Grueling work schedule that changes daily if numbers are not met making it impossible to depend on regular pay. Sometimes working until 1am then having to return by 8am the same morning. Working sometimes 7-10 days consecutively with out a day off. Micromanagement in it's most extreme form. Tremendous amount of multi-tasking required making it impossible to do all things correctly and effectively. Not being properly trained before being put on the floor. Extremely high turnover rate.

Explore other reviews about Sephora

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Management was always organized. Company provided many perks that made employees feel valued.

Cons

Job was monotonous and wasn't enough variety.

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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