Decent... But Leadership could be MUCH better - Anonymous employee Sephora Employee Review

3.0
Sep 22, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fairly decent pay for non management positions especially if you have experience Lots of gratis from different brands

Cons

HOURS! If the store doesn't make budget then hours get cut. If you have monthly bills and need steady hours then this may be a problem. One week working 35 hours and the next barely 20 causes a lot of stress on cast members. Also Store Director spends more time backstage and in "one on one's" and meetings than they do on stage. Leads delegate and watch your every move but don't have to help customers when they are DIC.

Explore other reviews about Sephora

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Growth opportunities, including STO responsibilities Flexible and supportive scheduling Monthly gratis products Employee benefits Employee discount Positive team environment

Cons

No significant cons to note

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

See reviews by: Helpful|Rating|Date|All