Great company to work for, especially if you have a product addiction. - Anonymous employee Sephora Employee Review

4.0
Jul 17, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get tons and tons and tons of gratis! Aka. Free stuff. If you stick around long enough, Sephora will train you. Brand representatives come in and train you as well. Make good partnerships with them. You can learn a lot of tips and tricks from them and its from them you get most of your training anyway. They're really nice too. Remember everyone knows everyone in the beauty industry so be on your best behavior. You can move up if you're good at office politics. Sephora has their own special language and way they do things, Which is kind of like their politics.

Cons

The pay is complete crap compared to other other retailers. If you're in color for example, you're basically doing makeup all day long for free and you're not allowed to accept tips. There's no commission. We do get bonuses based on clients taking the survey but the government takes most of that money anyway. Also if you do not pressure management for what you want for your sephora career, you won't get any where. So dont be the one who waits around to get recognized. Ask for what you want and OFTEN. Or you wont get it. Depending on the store if you teach classes or do shipment you might have to be at work at 7am....With a full face of makeup on. (But you always need to be on your A game with your makeup. Its a makeup store after all. Management might coach you if you dont)

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked at two different locations in different cities. Both locations have WONDERFUL management, they are always super understanding. They lead with integrity and passion for beauty. Gratis is always a plus! But being apart of a team that has your back and truly wants to see you thrive makes all the difference!

Cons

I really don't have any cons for Sephora. They have poured into me the same way I've poured into the clients that come into the store. My only wish would be that Flex employees also receive gratis because they too need training products in order to recommend brands to clients.

See reviews by: Helpful|Rating|Date|All