Great for retail. - Anonymous employee Sephora Employee Review

3.0
Dec 9, 2008
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free products; growing retail business with a strong outlook in a weak economy. Sephora has a strong concept and outshines its competitors. In this difficult economy Sephora is showing good growth and overall performance. This bodes well for continued job growth with little risk for layoffs.

Cons

Long hours, weekends, holidays are non-existant. Sephora's work schedule is driven by volume when the volume goes up the work hours will go up. Sephora gives 8 paid holidays, but you usually have to work the weekend before or after that holiday to get the day off.

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5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay flexible customer experience

Cons

Not enough hours to support me

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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