no training, bad management - Cashier Sephora Employee Review

3.0
Jan 20, 2017
Recommend
CEO approval
Business Outlook

Pros

nice discount (20% all items, 40% Sephora collection), flexible with hours, 401k retirement plan and benefits

Cons

management plays favorites, does not know how to manage properly, no training for job yet expects you to have extensive knowledge, cashiers are treated like second-class citizens and never get help even when it is not busy

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked at two different locations in different cities. Both locations have WONDERFUL management, they are always super understanding. They lead with integrity and passion for beauty. Gratis is always a plus! But being apart of a team that has your back and truly wants to see you thrive makes all the difference!

Cons

I really don't have any cons for Sephora. They have poured into me the same way I've poured into the clients that come into the store. My only wish would be that Flex employees also receive gratis because they too need training products in order to recommend brands to clients.

See reviews by: Helpful|Rating|Date|All