Beauty is only skin deep. - Coordinator Sephora Employee Review

3.0
Dec 18, 2008
Recommend
CEO approval
Business Outlook

Pros

You get great perks. Brand partners are very generous with gratis. Training of products and brands are very detailed. The cast members are very knowledgable and excited to learn more about the brands carried in store and their purpose.

Cons

It is difficult to communicate with management because of attitudes and egos. It was difficult for me to become adjusted with the culture. They are always on the run and seem to be occupied with other things while meeting with you. To have their full attention you'd need to be the CEO or SR Management.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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