"Sephora..once upon a time" - Cast Member Sephora Employee Review

4.0
Jan 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Learn a lot about products with trainning from acct. excutives, a new brand comes in about twice a month and you recieve lots of gratis for participating. I love helping customers choose products and with sephora having all the diffarent brands and being an open counter, their was a favorite product in every brand and also made it possible that their was a product for eveyone.

Cons

You have to wear uniforms and they are ugly! somtimes you would be zoned in areas of the store for long periods of time, their was enough of us working that the rotaion should not have been a problem.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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