A great place to launch a career in cosmetics or retail sales. - Cast Member Sephora Employee Review

5.0
Apr 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Sephora truly is a fun environment to work in. You are surrounded by thousands of great products that you get to play with all day! There is relatively limited stress - no commission which allows true team work. And it is fast paced enough to make the days whiz on by. I meet and work with many really terrific clients. The fact that there are so many other cast members means that my schedule can be very flexible.

Cons

Oftentimes it seems that clients see me just as a "sales clerk." A client once said "you make minimum wage, right?" Which is not true at all. I consider myself a professional makeup artist with great skill. Sometimes you have to deal with silly and shallow women who seem oblivious to anything but themselves, but that is more the exception than the rule. The other downside is that it sometimes gets so busy and clients are pulling you in all different directions at once. You feel like a carcass being torn apart by wild dogs. But then again - its the busy-ness that is exciting.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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