Feels like a fading star - Anonymous employee Sephora Employee Review

3.0
Oct 9, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well-known international brand part of LVMH. Work with exciting brands and influencers. Secure high rise office building centrally located in downtown SF. Open, airy cubicle workspaces. Work-life balance.

Cons

High level management exodus, broken processes across departments, elevated brand perception declining.

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5.0
Jun 2, 2026
Recommend
CEO approval
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Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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