Perfect in concept - Skin Lead Sephora Employee Review

2.0
Aug 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Exciting and fun. Great education. Large company with great perks, benefits and opportunities for growth. My DM rocks! Sephora values that ensure a great work environment and make us different than other reatil companies. Amazing and talented cast who I absolutely adore.

Cons

Some stores seem to be allowed to operate without regards to these very important Sephora values and sadly these values were the main reason I was interested in working for this company. Dog and pony...little respect for all, work life balance only for part- timers, no innovation or passion, cutting back on education so expertise is suffering, and a big lack of teamwork with the war of the worlds, at least in my store.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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