Overall, great experience. - Color Specialist Sephora Employee Review

4.0
Oct 7, 2009
Recommend
CEO approval
Business Outlook

Pros

- Prestigious in terms of professional makeup used in the industry. - Great gratis given, and given often. - Freedom (for the most part) to span the floor and offer help when and where needed. - Good opportunity for experience with hands-on demonstrations to actual clients. - Product incentives provided when great service or sales is observed. - Huge variety of high-quality brands you're encouraged to try out and recommend.

Cons

- The employee demographics are dominantly female, and in my experience, co-workers and even management have shown very catty sides. Definitely noticed some ****talking. - Standing around for hours upon end, especially when business is slow, can be a drag. - In my particular location, hours were extremely hard to come by during some months. Some weeks, I was only scheduled a day or two when I'd requested 4-5.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

See reviews by: Helpful|Rating|Date|All