Great people, crappy systems, often difficult to balance work/life - Anonymous employee Sephora Employee Review

3.0
Nov 10, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most people are great on a personal & professional level You learn A LOT about beauty, business, and what it's like to work for a leader in the beauty industry

Cons

Can be very stressful and difficult to balance work/life in many positions In some cases, promotions given unfairly Getting an assistant buyer or merchant job extremely competitive, even internally

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5.0
Jun 2, 2026
Recommend
CEO approval
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Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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