Sephora is a good stepping stone at this point - Full Time Cast Member Sephora Employee Review

3.0
Dec 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Continous and consistent product knowledge/brand trainings. Support from Brands in education,gratis, and sales support. You don't have an individual sales goal so its much easier to just focus on the clients needs rather than youre own. You are working with some of the best luxury brands in the world and end up knowing more than most consultants at dept. stores. If you also work as a freelance makeup artist on the side you may be able to score some valuable gratis, in addition to the obvious free trainings from brands. Great benefits. good bonus incentives.

Cons

Because you don't have an individual sales goal there is sometimes a lack of motivation from the staff to sell consistently, therefore limiting your bonus potential. You won't make as much$$$ in comparison to the dept. stores consultants that sell the same luxory brands as you. Its a more objective company to work and that's really disapointing in a lot of ways come promotion time.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

See reviews by: Helpful|Rating|Date|All