Fun Job, little advancement - Product Expert Sephora Employee Review

2.0
Jan 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Working here is fun, the people are great, and the customers are very nice. It's great if you have a passion for make-up, and they provide training.

Cons

Pay is terrible, as well as benefits if they offer any. Because Sephora is inside of JC Penney, they do not accept the Beauty Insider cards, distribute the birthday gifts, or accept online promotions. This annoyes customers.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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