Corporate doesn't know company values. - Manager Sephora Employee Review

1.0
Feb 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Management structure in store is built for success, and focus on education is high.

Cons

Store management is instructed to build an educational and supportive environment, and to focus on the many opportunities employees have for advancement. This environment does not exist beyond the store level however, and regional management will make no effort to prepare or assist you in your advancement. It's unfortunate that the values Sephora claims to represent are clearly not those of its' regional management.

Explore other reviews about Sephora

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked at two different locations in different cities. Both locations have WONDERFUL management, they are always super understanding. They lead with integrity and passion for beauty. Gratis is always a plus! But being apart of a team that has your back and truly wants to see you thrive makes all the difference!

Cons

I really don't have any cons for Sephora. They have poured into me the same way I've poured into the clients that come into the store. My only wish would be that Flex employees also receive gratis because they too need training products in order to recommend brands to clients.

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

They’re always improving. Takes feedback well. DE&I is a priority. Work with really great people. Lots of room for growth.

Cons

Senior leadership is rough. Change takes a long time. Technology is terrible.

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