Totally love my job - Anonymous employee Sephora Employee Review

4.0
May 5, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is amazing to work at a job with fantastic, knowledgeable woman that are as passionate about make up and skincare as I am. They really make sure to invest in their employees. We watch training videos before we go on the sales for to ensure we are knowledgeable and educated. My coworkers are a blast to work with, just the right amount of professional and fun. I feel like management is truly behind us, all the way up through the chain. The gratis is pretty wonderful too ;)

Cons

The holiday and weekend scheduling, but that's to be expected when working retail. There's not much chance for promotion if you're not interested in management and do not want to relocate to San Francisco. Also, I totally understand why we don't work on commission, but it can be frustrating when you sell so much and KNOW in a different job situation you could be making a cut of that. That all being said, you're being paid a margin above minimum wage, and it's tough to make a living on that. I love everything about this job but I just don't feel like it's enough to make a CAREER out of.

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5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked at two different locations in different cities. Both locations have WONDERFUL management, they are always super understanding. They lead with integrity and passion for beauty. Gratis is always a plus! But being apart of a team that has your back and truly wants to see you thrive makes all the difference!

Cons

I really don't have any cons for Sephora. They have poured into me the same way I've poured into the clients that come into the store. My only wish would be that Flex employees also receive gratis because they too need training products in order to recommend brands to clients.

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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