Pros
Flexible Hours Gratis Brand Trainings Non-commission based pay= Better Client Service Great for people with less cosmetics experience Location Because we're not paid on commission MOST of the staff is very friendly and non-competitive
Cons
The pay is laughable, the schedule is all over the place (open, close, open, close, work 9 days straight, have ONE day off, work 4 days straight), Management is incredibly condescending, faux-supportive, and has delusions of Sephora's importance. Sephora rode out on a good high-horse years ago, truly giving employees respect, competitive pay, and a wealth of training, education, and gratis. from what I can tell, the company has seen a HUGE expansion in the last few years, but has been giving employees a song and dance about the economy so they don't have to give their employees raises. Sephora is still riding on the reputation that they built, but not all stores/markets are created equal. And about those trainings? Some of the "education" is just over-inflated swill. The people who really "believe" in Sephora really buy into this over glorified creams, but as for me, I take it with a grain of salt. Sephora is perfect for very young and impressionable people who really think working at Sephora will make them a Color Specialist, a Skincare Expert. Someone who doesn't know what they are worth, and is probably not worth much going into the job. Sephora is not for anyone with a true passion for really helping people, who knows what they are worth, or even what competitive pay is for this type of cosmetics/skincare base retail. It is a good way to get your foot in the door and get experience with the cosmetic industry. Just move on before you get bogged/down and sucked into the hype.