Pros
I love working with clients; helping them to find exactly what they're looking for and maybe even teaching them how to use their new products. The brand events are great too. We teach, take pictures, have fun, end up a little silly, but overall create a lasting impression. Gratis is always nice, as well as learning new tidbits and stories about each brand, product and founders/creators. Knowledge is in abundance with Sephora, which is detrimental to the job.
Cons
Less than qualified persons hold positions in this company which causes much unneeded stress to Product Consultants, Operations and Education alike. When Managers are not performing to the best of their abilities or not putting forth enough dedication to their position, the entire store fails. This is a very frustrating reality for some stores. Especially when higher ups do not take actions to rectify the issues at hand. Instead, it is treated as a "non-issue" and is left to work itself out. Its unfortunate, really. Also, the pre-set schedules are absolutely AWFUL.