Pros and Cons - Consultant Sephora Employee Review

5.0
Aug 15, 2010
Recommend
CEO approval
Business Outlook

Pros

- Great training program for consultants, you really learn a lot by attending regular brand training sessions. - Management are generally supportive and good listeners if one-on-one meetings are requested to address employee issues - Great full-time benefits, including matching 401K

Cons

- Too much after hours store cleaning. Some of the cleaning work seems too laborious and detailed for a regular retail employee to handle and should be done by professional cleaning crews - Break rooms are also maintained by store consultants so it is often not tidy, nor is it ever a pleasant place to eat in.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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