Great Company, but individual stores are ran poorly. - Skin Care Expert Sephora Employee Review

2.0
Nov 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Gratis! Great Brand training Great education opportunities Great way to network

Cons

They need a better checks and balance system. Unfortunately there are a lot of unhappy employees who are burnt out and under paid and are afraid to speak up. Many stores have the wrong people in management positions and employees are left with no options but to seek other employment. It really is a "great" company, it's a shame the level of pressure they put on the management and the affect that has on the employees.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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