It's Retail - Anonymous employee Sephora Employee Review

3.0
Jun 6, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working around beauty products all day is fun if you already love makeup/skincare/haircare/fragrance. It feels good to help people find products that fit their specific needs. I never used the discount to buy anything I didn't need or already knew I liked, other than a couple of things when employees got special extra discounts.

Cons

A retail job is a retail job. If you don't have a salesperson personality a lot of the things that happen will bother you, like they would anywhere else. You will constantly pushed to encourage customers to buy hundreds of dollars in products they don't need or want, pushed to get them to sign up for credit cards to save them cents on a purchase just to increase your store's numbers. I made it pretty clear to my managers that I was working during school and didn't live a frivolous lifestyle, but they would still try to get me to buy things like perfumes and Dyson products that were worth more than some of my paychecks. This is probably specific to the store I was working at, but my manager would stop people from trading or taking over shifts if the person who was giving up a shift didn't have a "worthy" reason. Ex: I was stopped from trading shifts with a coworker because my manager was aware that my coworker had plans to go on a small vacation that weekend.

Explore other reviews about Sephora

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked at two different locations in different cities. Both locations have WONDERFUL management, they are always super understanding. They lead with integrity and passion for beauty. Gratis is always a plus! But being apart of a team that has your back and truly wants to see you thrive makes all the difference!

Cons

I really don't have any cons for Sephora. They have poured into me the same way I've poured into the clients that come into the store. My only wish would be that Flex employees also receive gratis because they too need training products in order to recommend brands to clients.

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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