Better than most retail jobs - Consultant Sephora Employee Review

3.0
Sep 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Working at Sephora comes with a few pros - gratis (obviously) however most products you won't even use - recognition for hard work - opportunity to experience different worlds (skin, colour, fragrance and ops) and see what you like and where you want to be - a lot of cast, especially in leadership, are such sweet people and are truly dedicated to give their best every single day - don't have to worry about buying clothes for work since you get a costume (uniform)

Cons

Just like any other work place there are cons - the environment is mainly women and that can get unpleasant at times - certain leadership members abuse their position by treating cast like slaves and let out their frustration on cast - just like any retail job you're pressured to sell a lot, however you're not on commission and you do receive a bonus if plan sales are made - leadership says one thing and does another. I was promised a while back to be switched to a different world and still waiting. As well promised training keeps getting put off over and over again by lead - pay is different for everyone and often times unfair (luckily mine was good to start with) - work is extremely tiring by dealing with a large volume of clients all day on your feet - low pay compared to other beauty retailers - confusing work lingo

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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