Pros
Gratis and elevated training. Very challenging and fast paced. Amazing make up brands and skincare. It's a mecca of products. The training for hourly employees is excellent. Most employees use Sephora's training as a stepping stone to freelance and learn advanced make up application. Development.
Cons
Lack of role models in upper management. No room for advancement even though you are told about endless opportunities and growth. Only big markets have multiple locations. The highest level is Store Director and that's it! Most managers are overworked filled with unrealistic goals and expectations. Promotions are rare unless you are someone's favorite pet or willing to relocate which most people are not. Who can afford to relocate for an hourly job??? There is so much grey that upper management manipulates policies to fit their agendas. There is no clear set standard for everyone. Decisions are made on an individual basis and if you are favored, they will overlook being lazy, calling off and basically getting paid to not work.