Superlative company and professional associates. Great support staff. All around excellent experience. Prof. Manager. - Engineer IV (Aerospace) Serco Group Employee Review

5.0
Aug 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Very well run company, growing even during a recessionary period. One is given a great deal of authority over one's means of dealing with customer demands - very professional in this reqard. Splendid program for improving one's skills. Heavy emphasis on ethics.

Cons

There seemed to be insuffient indirect funds to keep even their best people when customer funding was late in coming in.

Explore other reviews about Serco Group

5.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great work life balance benefits are top pay is valid

Cons

no work vehicle no company phone satellite position, no peers (I don't have much to say negative, these are a stretch)

1.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to directly impact clients' success. "Decent" pay for the location.

Cons

Leadership will shift blame onto teams instead of taking accountability for their own shortcomings, and Program Managers won't take the time to seek clarification, leading to misinformed decisions and unfair outcomes. They are more focused on internal politics and protecting their seat than recognizing or rewarding actual contributions. You can work hard for years with consistently strong performance and still be passed over for promotion in favor of someone who has built the right relationships with management, even if the have not proven themselves yet. Support is subpar. Employees often spend more time troubleshooting issues themselves than receiving timely or effective assistance.

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