Typical Company, Typical Policies, No real leadership - Software Engineer II Serco Group Employee Review

3.0
Jun 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Great HR people who resolve concerns and really do listen to issues that crop up from time to time.

Cons

They had a great system for putting together proposals that they got from SI International but they pushed it to the side to do it manually. I had a manager who left the company (the contract I was working on left me as the sole IT person for the contract) and when they assigned me to another manager, it was like a three-ringed circus trying to meet her. The first time we tried to meet, there was a disconnect. When I tried to meet a second time, I found out that she had turned in her notice to the company and I was not told about it until I contacted her. Then they assigned me to another manager, there was very little discussion with him and his second email to me was notifying me that because my contract was ending, I would be laid off 2 weeks after that. I would have at least expected a phone call from him explaining the situation but nothing. I finally met him in person on the last day of work to turn in my computer and had a discussion about the future. HR gave no assistance in trying to find a new position either. All I got from there was there was nothing available. I have since put in (April 2012) for another position and 4 weeks has gone by without any contact from HR about my resume.

Explore other reviews about Serco Group

5.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great work life balance benefits are top pay is valid

Cons

no work vehicle no company phone satellite position, no peers (I don't have much to say negative, these are a stretch)

1.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to directly impact clients' success. "Decent" pay for the location.

Cons

Leadership will shift blame onto teams instead of taking accountability for their own shortcomings, and Program Managers won't take the time to seek clarification, leading to misinformed decisions and unfair outcomes. They are more focused on internal politics and protecting their seat than recognizing or rewarding actual contributions. You can work hard for years with consistently strong performance and still be passed over for promotion in favor of someone who has built the right relationships with management, even if the have not proven themselves yet. Support is subpar. Employees often spend more time troubleshooting issues themselves than receiving timely or effective assistance.

1
See reviews by: Helpful|Rating|Date|All