WORST NIGHTMARE YOU CAN FACE - Senior CSE Serco Group Employee Review

1.0
Nov 23, 2012
Recommend
CEO approval
Business Outlook

Pros

NON .except for the brand and shift timings

Cons

This place does not have a proper lift where you have to walk stairs all the way to 8th floor thats where your training will take place .and salary thay will pay you less than your current salary.Management not friendly filled with attitude they give you a picture as if its a rocket science you will work for a simple process,Transport is worst never on time you can go home ,Driver are rude and if your a women they speak really rude if you escalate no one have ears to listen.if company ask you to come on your own they will tell we will compensate but the truth they will never pay unless you beg.And if you are a new joiner they will put you in pressure in the name of stability.Manager dont care you are an employee thay will just raise voice .PLEASE DO NOT WORK HERE ITS A DIRTY PLACE TO WORK.ITS NOT CLEAN.although its an MNC there is no proper AC in the cafeteria.

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5.0
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Pros

Job is mainly based on how well you can work systems with computer software.

Cons

Things are constantly changing on the fly.

1.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to directly impact clients' success. "Decent" pay for the location.

Cons

Leadership will shift blame onto teams instead of taking accountability for their own shortcomings, and Program Managers won't take the time to seek clarification, leading to misinformed decisions and unfair outcomes. They are more focused on internal politics and protecting their seat than recognizing or rewarding actual contributions. You can work hard for years with consistently strong performance and still be passed over for promotion in favor of someone who has built the right relationships with management, even if the have not proven themselves yet. Support is subpar. Employees often spend more time troubleshooting issues themselves than receiving timely or effective assistance.

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