Just so-so company. You may not want to work for the rest of your life unless you are about to retire. - Principal Network Engineer Serco Group Employee Review

3.0
May 5, 2009
Recommend
CEO approval
Business Outlook

Pros

They applied DoD clearance for me. The pay is a little above average in the region. (if they are prime on that program) The benefits are on par with others in the similar size.

Cons

SI is losing a lot of their contracts in a lot of places since SERCO bought them. (or a little earlier before that) So, don't expect you will land on another contact with them if your contract is ending. (sometime prematurely)

Explore other reviews about Serco Group

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Job is mainly based on how well you can work systems with computer software.

Cons

Things are constantly changing on the fly.

1.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to directly impact clients' success. "Decent" pay for the location.

Cons

Leadership will shift blame onto teams instead of taking accountability for their own shortcomings, and Program Managers won't take the time to seek clarification, leading to misinformed decisions and unfair outcomes. They are more focused on internal politics and protecting their seat than recognizing or rewarding actual contributions. You can work hard for years with consistently strong performance and still be passed over for promotion in favor of someone who has built the right relationships with management, even if the have not proven themselves yet. Support is subpar. Employees often spend more time troubleshooting issues themselves than receiving timely or effective assistance.

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