Do not waste your time - Senior Analyst Serco Group Employee Review

1.0
Aug 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Can not think of any. Career opportunities are just about zero, as the company will terminate your employment as soon as the contract you have been hired to work on ends.

Cons

1. Ninety percent of positions at Serco are contract positions and your job with Serco will likely terminate when the contract terminates. 2. If you have a broad set of skills, you may be able to latch on to another contract before Serco terminates you. However, don't expect to receive any preference just because you are a current employee, and don't be surprised when they hire five people into positions where you could have worked a month before they terminate you. 3. Health benefits are below average, and employees currently have to pay high deductibles and out-of-pocket expenses after your $1500 annual health care allowance is used up. 4. Career opportunity - about nil.

Explore other reviews about Serco Group

5.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great work life balance benefits are top pay is valid

Cons

no work vehicle no company phone satellite position, no peers (I don't have much to say negative, these are a stretch)

1.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to directly impact clients' success. "Decent" pay for the location.

Cons

Leadership will shift blame onto teams instead of taking accountability for their own shortcomings, and Program Managers won't take the time to seek clarification, leading to misinformed decisions and unfair outcomes. They are more focused on internal politics and protecting their seat than recognizing or rewarding actual contributions. You can work hard for years with consistently strong performance and still be passed over for promotion in favor of someone who has built the right relationships with management, even if the have not proven themselves yet. Support is subpar. Employees often spend more time troubleshooting issues themselves than receiving timely or effective assistance.

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