Horrible Management - Production Control Clerk Serco Group Employee Review

1.0
Jun 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent Pay; Most of my coworkers were good people.

Cons

Serco in London, KY is by far the WORST managed company I have EVER worked for. They do not care at all about their employees. Management will stab you in the back just to get ahead. They show too much favoritism. I know several great employees who have quit because they refused to kiss management’s butt! And because they are an ‘at-will’ employer, they will fabricate stories to get rid of anyone that they cannot manipulate. I have seen it happen too many times! They have been known on SEVERAL occasions to lay employees off, with absolutely NO notice! And, when they do rehire, they will hire new people instead of the ones who were laid off! I have never worked for a company so unprofessional. They even rehired a guy who had been previously terminated for sexually harassing two different women. And, if that isn’t ridiculous enough, they had two managers who both had federal offenses against them. On a positive note, though, for all you drug users, they don’t drug test. 😉

Explore other reviews about Serco Group

5.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great work life balance benefits are top pay is valid

Cons

no work vehicle no company phone satellite position, no peers (I don't have much to say negative, these are a stretch)

1.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to directly impact clients' success. "Decent" pay for the location.

Cons

Leadership will shift blame onto teams instead of taking accountability for their own shortcomings, and Program Managers won't take the time to seek clarification, leading to misinformed decisions and unfair outcomes. They are more focused on internal politics and protecting their seat than recognizing or rewarding actual contributions. You can work hard for years with consistently strong performance and still be passed over for promotion in favor of someone who has built the right relationships with management, even if the have not proven themselves yet. Support is subpar. Employees often spend more time troubleshooting issues themselves than receiving timely or effective assistance.

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