Use you, then lose you. - Customer Support Sertifi Employee Review

1.0
Jul 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Not a lot of positives of working at Sertifi. I'd worked for better companies in the past, Sertifi was incredibly bland and latchkey in their company culture and presentation. The remoteness was preferred, kept the toxicity to a minimum in my personal space. I couldn't imagine having to be in an office with half of the people I encountered.

Cons

HR looks out for company liability, go figure! Managers make uncomfortable jokes about DV in group chats. No one knows what they're doing but will throw others under the bus to look like it. Overall, mediocre place where careers go to die. They will let you go at the end of the year to make their quota, gotta get that bonus somehow!

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Sertifi Response
3y
Thank you for taking the time to leave your feedback. We are sorry to hear your overall experience at Sertifi wasn’t a positive one. What you shared here will be carefully reviewed internally as this is not the culture we aim to create, or the experience we want our employees to have. Thank you again for your feedback.

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5.0
Mar 6, 2025
Recommend
CEO approval
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Pros

Great management and core leadership

Cons

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4.0
Jul 8, 2025
Recommend
CEO approval
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Pros

good pay, benefits, work/life balance

Cons

Harder to swap departments, but good advancement in same dept

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