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Service Coordination

Engaged Employer

Person First Organization - Anonymous employee Service Coordination Employee Review

4.0
Feb 8, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Person Centered, flexible work environment. You get out what you put into the position. Great to work for a non-profit that impacts the lives of so many.

Cons

Fast paced, and requiring strength in change and adaptation. Services in Maryland are going through restructuring which is spurring this type of environment.

Explore other reviews about Service Coordination

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There is great company atmosphere here

Cons

Too much focus on paperwork

2.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Case managers and supervisors are supportive of the people they serve. They are knowledgeable and advocate very well.

Cons

Higher up leadership have lost their empathy and gaslight staff to thinking they’re wrong by voicing their opinions . Most have never worked with this population. I was so anxious that I was going to be late for a meeting or get written up for the littlest thing. Speaking of getting written up, CCSs are getting discipline if they don’t document that exact same day. So if a CCS is trying to be person centered and has a 7 pm meeting, if they don’t put in the note that night they get written up. Even if they do it the next morning. SCI bit off more than they can chew, they hired too many 6-figure salaries, and have become very top heavy. If only they understood the reason they were popular was not advertising it was the success of their case managers. And If the data people were helpful, why do supervisors still have to update like 7 spreadsheets a month?

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