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Service Coordination

Engaged Employer

Review - Ccs Service Coordination Employee Review

3.0
Feb 3, 2024
Recommend
CEO approval
Business Outlook

Pros

You have job flexibility and can be lucky to work with some great families

Cons

Salary is not the best, management does not care and the work load is ridiculous and they expect so much from you

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Service Coordination Response
2y
Thank you for sharing your experiences with us. We appreciate knowing you find fulfillment in supporting the families of the people we serve while enjoying the benefits of schedule flexibility. Working with individuals and their families to support them in defining or redefining their lives through choice is completely gratifying and sometimes challenging. The rewards, however, can also be immeasurable as we witness the positive impact. As partners with the state, we meet specific state requirements and provide trainings to our Team Members to ensure we provide the best support to individuals. At SCI, we are committed to attracting and retaining the best talent. We closely monitor compensation and benefits to ensure competitiveness with our compensation philosophy and target market pay strategy. As a non-profit, we reinvest in our Team Members to maintain competitive total rewards that support our People First culture. Your well-being and success are paramount to us. We encourage you to reach out to your supervisor or a member of our People and Culture team if you need additional support. Once again, thank you for sharing your experiences with us. Your feedback is invaluable as we continue to strive for excellence in our mission to serve others.

Explore other reviews about Service Coordination

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There is great company atmosphere here

Cons

Too much focus on paperwork

2.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Case managers and supervisors are supportive of the people they serve. They are knowledgeable and advocate very well.

Cons

Higher up leadership have lost their empathy and gaslight staff to thinking they’re wrong by voicing their opinions . Most have never worked with this population. I was so anxious that I was going to be late for a meeting or get written up for the littlest thing. Speaking of getting written up, CCSs are getting discipline if they don’t document that exact same day. So if a CCS is trying to be person centered and has a 7 pm meeting, if they don’t put in the note that night they get written up. Even if they do it the next morning. SCI bit off more than they can chew, they hired too many 6-figure salaries, and have become very top heavy. If only they understood the reason they were popular was not advertising it was the success of their case managers. And If the data people were helpful, why do supervisors still have to update like 7 spreadsheets a month?

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