All about overselling - Anonymous employee Service Experts Employee Review

2.0
Mar 15, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary is not currently bad

Cons

They have made it clear raises in the future will be limited, they try to make you over sell to customers and are less a customer service based company and more a get what you can out of customers company. The parent company owns another company that leases out hvac systems that end up costing customers 2.5 to 3 times the amount of the system value at time of sale and they are pushing us to upsell that to customers and when customers are buying systems straight out instead we are asked why we didn't try to get them to use the advantage leasing instead.

Explore other reviews about Service Experts

5.0
Apr 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Service Experts is a great company to have a carrier. Weather you are just starting in the trades or have been ongoing for years. When i started at Service Experts I quickly realized the company cared about the employee's and the customers as well. Service Experts gives the employee opportunity to grow and be promoted. The company also stands with our military men and women as we are partnered with hiring the Hero's and Military make over. Thank you Service Experts.

Cons

I do not have any cons to add.

3.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, work life-balance was do-able. PTO and benefits were acceptable.

Cons

Hybrid schedule is very strict and taking any time to work from home is not in their best interest.

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